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Author Topic: Don't know if this is software or hardware problem, but any advice would be nice  (Read 469 times)

Offline Jeff

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Re: Don't know if this is software or hardware problem, but any advice would be nice
« on: September 30, 2010, 01:55:15 pm »
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So I talked to my internet provider tech support  and it appears the DSL modem is not the problem. They thought it may be a hardware problem, because the computer is about 7 years old.

Your ISP will always tell you that it is something else that is causing the problem - they never want to take responsibility for anything. You need to debug the issue yourself and tell them what is wrong (And for the love for god don't mention you are running Linux)

From what you describe I'd bet it is an issue with the network card or your router (not the modem, unless of course your router and modem are an all in one).

~Jeff
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